1. Registration. If you wish to get refer to a health care provider or schedule an appointment with a doctor or conduct a transaction on the website/app/app, you will have to register on the website/app/app and become a registered user ("Healthbeat User") prior to the completion of any transaction on the app or on the website/app/app. To register onto the website/app/app, a user will have to provide information such as his/her name, email address and phone number and create a username and password. We request you to please safeguard your password to your account on the website/app/app and make sure that others do not have access to it. It is your responsibility to keep your account information current. A Healthbeat User may wish to schedule an appointment through his/her account for his/her family members and friends. While a Healthbeat User will be able to do, please note that such Healthbeat User will be responsible for any activity that is undertaken through his/her account on behalf of his/her family members and friends.
2. Interaction on the website/app or application. You understand and agree that any interactions and associated issues with the doctors on the website/app/app including but not limited to the medical outcomes and service issues, is strictly between you and the doctors. You shall not hold Healthbeat responsible for any such interactions and associated issues. Healthbeat is not involved in the providing any healthcare or medical advice or diagnosis and hence is not responsible for any outcome between you and the doctor you interact with. If you decide to engage with a doctor to provide medical services to you, you do so at your own risk. The results of any search we perform on your behalf, or you yourself perform on the website/app/app for doctors, or provision of access to any healthcare professional or doctor on the basis of your specific request, should not be construed as endorsement by this website/app/app of any such particular doctor. Healthbeat shall not be responsible for any breach of service or service deficiency by any doctor or health care provider. We cannot assure that all transactions will be completed nor do we guarantee the ability or intent of doctors or other health care providers to fulfill their obligations in any transaction. We advise you to perform your own investigation prior to selecting a doctor or a health care provider. Third Party Services: You understand that third party services may be made available by the Company on the website/app/app. For example, you may be able find or book an ambulance or schedule a home visit by a doctor through the website/app/app. Please note that in the event you choose to avail any such third party services that are made available on the website/app/app, you will be absolutely and solely responsible for your interactions with such third party service providers. Healthbeat shall not be held responsible for any lapses, shortcomings or deficiency of services by such third party service providers to you. Healthbeat hereby does not endorse the services of any third party service providers that are made available on the website/app or mobile app. Information Uploaded by health care provider or doctors or by any user on the website/app Healthbeat takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the website/app is at your own risk. By uploading / sharing / disclosing your medical information on the website/app, you hereby give your consent to Healthbeat to store such health / medical information on Healthbeat servers. Healthbeat will retain such medical / health information you upload on the website/app for as long as it is needed to fulfill the service you seek to avail on the website/app. If you delete your account, Healthbeat will retain a right to delete such medical / health information at will. But please note: (1) there might be some latency in deleting this information from our servers and backup storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. Sharing of Information Uploaded by You on the website/app: Unless you specifically consent to share information, medical or otherwise, with either doctors or third party service providers, Healthbeat does not share such information that you upload on the website/app. While Healthbeat takes utmost care with respect to the security of the information you decide to share, you understand that any information that you disclose on the website/app is at your own risk. In the event you do not trust Healthbeat with such information, please do not share such information on the website/app. While Healthbeat endeavours to protect any information uploaded or shared by you on the website/app, you understand that Healthbeat shall not be held liable or responsible for the loss or damage to such information on the website/app SMS Messages Received From the website/app: You understand that once you register as a Healthbeat User on the website/app, you will receive SMS messages from Healthbeat on your registered mobile number. These messages could relate to your registration, transactions that you carry out through the website/app and promotions that are undertaken by Healthbeat. Please note that Healthbeat will send these SMS messages only to the registered mobile number or such other number that you may designate for any particular transaction. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter. Further, Healthbeat may also send notifications and reminders to you about scheduled health camps or Health related blogs Services that you have subscribed to on the website/app. Please note that while Healthbeat endeavours to provide these notifications and reminders to you promptly, Healthbeat does not provide any guarantee and shall not be held liable or responsible for the failure to send such notifications or reminders to you.
3. Clinical Support Information We may provide information to assist you in clinical decision-making. This may include information and reminders concerning drug interactions, allergies, dosages, as well as general health-care related information and resources. We may also provide forums or special blogs for our users to exchange information. The information and materials available through the website/app are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute for your professional judgment. Information that may be placed on the website/app by third parties are beyond our control. We are not responsible for the accuracy or completeness of information available from or through our website/app. You assume full risk and responsibility for the use of information you obtain from or through this website/app, and you agree that Healthbeat is not responsible or liable for any claim, loss, or liability arising from the use of the information. We do not recommend or endorse any provider of health care or health-related products, items or services, and the appearance of materials on the website/app relating to any such products, items or services is not an endorsement or recommendation of them. You agree to review the definitions, functionality, and limitations of the Services, and to make an independent determination of their suitability for your use.
4. Selecting your Doctor or Health Care Provider on Healthbeat The website/app allows you to select and schedule appointments with doctors and health care providers registered with the Healthbeat and to whom certain specific terms and conditions apply. While choosing your doctor or health care provider on the website/app, you understand and accept that:
1. You are ultimately responsible for accepting automatically algorithmically chosen doctor by Healthbeat or choosing your own doctor or health care provider and Healthbeat shall not be held responsible or liable for the selection of such doctor or health care provider; and
2. Healthbeat will provide you with lists and/or profile previews of doctors and health care providers who may be suitable to deliver the health care that you are seeking based on information that you provide to Healthbeat (such as area of specialty and geographical location). For certain specific Services, Healthbeat may chose a doctor or health care provider on your behalf based on the nature of services you request and on the doctor or health care professional available to provide you with the clinical services for the same.
Please note that Healthbeat (i) does not recommend or endorse any doctors or health care providers mentioned on the website/app; and (ii) does not make any representations or warranties with respect to these doctors or health care providers or the quality of the healthcare services they may provide. Healthbeat shall not be liable for any reason whatsoever for the services provided by the health care professional or doctor, and we bear no liability for the consequences to you, of your use of the System or Services. Information regarding doctors and health care providers and practice information found on the website/app is intended for general reference purposes only. Such information found on the website/app/app is mainly self-reported by the doctor or the health care provider. Such information often changes frequently and may become out of date or inaccurate. Neither the website/app nor app provides any advice or qualification certification about any particular doctor or health care provider. You are encouraged to independently verify any such information you see on the website/app with respect to a doctor or health care provider that you seek to make an visit/appointment with.
3. No Doctor - Patient Relationship: Please note that some of the content, text, data,graphics, images, information, suggestions, guidance, and other material (collectively,"Information") that may be available on the website/app (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Healthbeat and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on Healthbeat. We do not in any way endorse any individual described herein. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
5. Refund Policy - As this is a subscription fees there is no refund policy in any case.